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digital product owner resume

digital product owner resume

Summary : Marketing professional with a record of successful planning and execution of digital marketing strategies as well as website administration.Highly adaptable with written, creative analysis and problem-solving skills, and a background in diverse corporate environments including direct marketing, financial, retail, and communications industries. Work Experience.   •  Liquidity Risk Methodology & Limits 3. Google Analytics), Experience of working in, or knowledge of, agile scrum, Experience of working with suppliers to deliver business requirements to timescales and budgets, Experience of working with agile delivery methods and tools, Experience in delivering accessible services and knowledge of agreed guideline (eg WCAG), Experience of back and front office applications with understanding of business process management across digital and CRM, Make pragmatic decisions about business priorities in a fast-moving environment, Experience leading CRM projects, ideally Dynamics CRM, In line with the business, manage and prioritize backlog contents, ensuring sufficient depth of groomed items for development consumption and commitment, Experience building use cases and technically-focused specifications, data flow diagrams, etc, Experience working as a Product Owner role within Agile, A digital native with extensive knowledge and demonstrable experience within China and the Asia region (specifically Japan, South Korea), A digital and retail native with extensive knowledge and demonstrable experience of omni-channel retail, Support product initiatives and customer experience from ideation to rollout, Strong contribution to all business and technical aspects of the project, Accountable for product backlog prioritisation, and deliverables for an Agile team, Own and maintain the digital product backlog and digital priorities, Champion customer experience and promote user advocacy, Proven track record as a Digital Product Owner, Experience of Financial Services / Insurance industry and/or B2B product development, Strong command of English and Mandarin language (both verbal and written), O 5+ years of product owner or product manager experience as well as record of individual technical achievement, O 7+ years of product owner or product manager experience as well as record of individual technical achievement, Experience with financial products an asset, BA/BS required or equivalently-related professional experience, Experience creating release plans and roadmaps to convey delivery plan is required. If you are curious but aren’t sure this role is right for you please contact us anyway - we’re moving fast and looking for the best and brightest to take us to the next level, You have a proven track record of successfully leading a matrixed, cross functional team, You have hands on experience with scrum, agile or lean methodologies, You are able to explain complex concepts and requirements to a broad audience, You are detail oriented and work to optimize the customer experience, You’re able to skillfully manage the tradeoffs between time-to-market and feature set, You’re able to articulate the critical elements of a first-rate digital experience, You are outcome focused, and make information-led decisions in order to prioritize projects that will create customer value, You are willing to take informed risks to learn and adapt to the changing marketplace and can learn when the risks go against you, Ideally, your knowledge of the financial services industry informs a deep sense of customer empathy, Works independently on medium to large complexity efforts, or in support of a Senior or Lead on larger efforts, Works with different technologies (infrastructure, mobile, MSR-facing), and/or with vendor partnerships or software, Serves as an expert in a particular business or system domain, Identifies, engages and influences business stakeholders and Subject Matter Experts, Works with Digital Strategy team and other stakeholders to understand and validate business strategy and vision, and customer needs, Partners with sponsors, stakeholders, and Information Technology to facilitate, define and document relevant business processes, gaining an understanding of the needs, measures, and risks and controls for the improvement area, Serves as direct representative of the business with delivery teams, representing/reinforcing the customers' perspective throughout the product realization cycle, Assists with project level plans related to schedule, scope and resources, Leads, collaborates, and motivates a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product roadmaps, Manages, prioritizes, and assesses the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project level, Reviews, and when appropriate, accepts and prioritizes feedback and new requirements from stakeholders, Reviews and accepts or declines output of development to ensure specified acceptance criteria have been completed, Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business, Escalates issues and develops and recommends appropriate solutions, Lead projects to centralize digital capabilities across all channels, Initiate and facilitate alignment meetings between stakeholders to achieve consensus, Own & prioritize strategic roadmap for digital serve solutions including billing enhancements and notifications, Identify self-service priorities that will increase Rogers' profitability and increase customers' satisfaction (NPS), Intake & manage requests for BAU changes from various cross-functional teams, Provide strategic decisions to support self-service priorities, Responsible for outlining the self-serve capabilities required, Determine specific projects and initiatives required to realize the self-service strategy, Develop financial models to determine ROI of self-service initiatives and business cases to get capital approvals, Determine Key Performance Indicators to track the impacts of the self-serve initiatives across all channels, Identify customers' needs through market research and other sources of customer insight, Recognize potential business opportunities in latent needs, Apply of best practices from self-service market leaders, Map out the overall customer experience across channels to make it seamless, Engage delivery primes across the organization to ensure the roadmap is achievable, Accountable for his/her initiatives and the associated results, 5 - 8 years Business experience with an emphasis on new technology, web-based tools & integration, Experience in the implementation of web capabilities, Strategic agility with proven implementation skills, Proven ability to analyze and interpret data to provide insight-driven direction to a variety of stakeholders, Demonstrated ability to deliver complex implementation programs, Experience in the telecommunications industry, Strong leadership skills to work collaboratively and effectively manage and influence an executive stakeholder community, Entrepreneurial and adaptable, but can also deal with process and controls, Developing and driving overall portfolio strategy, product plans, vision and roadmap to support product related investments, Leading the relationship with senior stakeholders in creating and developing digital portfolio roadmaps to realise revenue, usage and customer satisfaction targets, Day to day the Product Owner holds the vision for the product and is the cornerstone in leading the scrum team in improving the digital product, The Digital Product Owner is the main point of contact for all stakeholders and is responsible for managing communication and expectations with the stakeholders, Meets with internal stakeholders regularly to inform opportunities and business cases, gather and refine requirements, and create user stories related to the technology stack and thePoint shared features and functionality, Participates in market research activities such as formulating market survey questions, defining desired outcomes for focus groups, and/or creating scripts for other activities to understand customer needs, pain points, the learning environment, and market trends, Investigates and documents the features and functionality of competitors’ technology and communicate findings to stakeholders with the goal of solving customer problems and driving market share growth, Collaborate with other business units to assess alignment with other products and technologies in the company’s portfolio and identify opportunities for collaboration and integration, Investigate technology feasibility and cost assessment for proposed features or functionality and communicate findings to relevant stakeholders, Communicates backlog status, priorities, and roadmap progress to all stakeholders, Product Backlog - This position is responsible for building, prioritizing and refining the product backlog, The Digital Product Owner will work closely with SCRUM team and technology partners to ensure product-specific requirements and capabilities are delivered to agreed timelines to meet product goals and market expectations, The Product Owner will also provide post development support including working closely with the Operations Manager and field-based teams to ensure effective operational management of products and consistent collection of evidence to measurably demonstrate impact on learning, 3 - 5 years educational publishing or educational technology experience, preferably in higher education market, 2 - 3 years of experience in Agile development and Scrum processes, 1 - 2 years of experience developing user stories, wireframes, and prototypes for digital products, General computer literacy and specific demonstrated expertise in Microsoft Office software – Excel, Word, PowerPoint, and Outlook, Excellent verbal and written communication skills with the ability to explain complex product information to non-technical audiences, Experience in building and maintaining effective working relationships with internal and external customers, with an emphasis on flexibility, diplomacy, and cooperative team attitude, Experience in academic and/or healthcare publishing, Experience developing both print and digital products for education, Experience with data analytics, especially related to educational performance and outcomes, Experience in Sales, Marketing, or Support of digital products in Higher Education market, Experience with Educational Technology, such as courseware, Learning management systems, or instructional design methodologies, Familiarity with Lean Startup methodology, Knowledge of trends, developments, and technologies in educational technology products and services market, Strong knowledge of digital platform development, Ability to carry out market research and user testing, collating and analyzing results to inform product design, Scope and design digital learning experiences in response to user needs, and understand how to implement digital technologies and tools to support successful teaching and learning, Analyze proposals and create analysis to aid in the development of an effective plan for the creation of new/enhanced features, functionality, or products, Balance the demands of multiple and complex projects at different stages of development including short-term and long-term deadlines, Ability to work successfully and communicate with internal and external stakeholders in person, virtually and in writing, Ability to work flexibly in a cross-functional, global team, Function as Product Owner for one/many of the Programme projects facilitating Product related activities, Work closely with the Product Managers to understand Nissan-Renault Alliance business needs and strategic direction then build relevant acceptance criteria, Help to create and maintain materials that clearly communicate to stakeholders the Product capabilities and development roadmap. Use it to save time, attract qualified candidates and hire best employees. What Hiring Managers Look for in Digital Product Owner Cover Letters. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular digital product owner position you're applying to. You have shipped product and can prove it, Track record of building digital products and teams from ground up, including funding, prioritization, building, testing and go-to-market, Business strategy experience, digital preferred, Experience training and mentoring internal and client partners, Apply data to help inform and make business decisions, Possess a fundamental understanding of end-to-end customer experience, along with a basic understanding of system integrations and dependencies to implement scalable solutions, Translate business requirements into user stories for the development teams to implement, Versed in conducting consumer research and usability studies to inform digital customer experience design decisions, Prioritize work requests and enhancements based on ROI, strategic initiatives and customer needs. This section, however, is not just a list of your previous digital product owner responsibilities. Skills on your digital product Owner resume experience can include: make sure your resume a..., if you have a Ph.D in Neuroscience and a Master 's in the same sphere just. Combination of employer bids and relevance, such as websites and software applications developing marketing which! A base to create a proper Computers and technology resume Professional resume Templates digital... Is clear and easy to read without cluttering information ) engineers and designers bring. In stakeholder-relationship management, strategic planning and collaborating across teams – £52,000 –. Your own right away stakeholder-relationship management, strategic planning and collaborating across teams of the product Owner Example! Product Backlog professionals responsible for developing marketing plans which promote specific products and improve sales performance,. 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