Over the last two years Sprint has developed a partnership with United Cerebral Palsy (UCP), a nonprofit organization that educates, advocates and provides support services for adults and children with disabilities, in order to increase awareness of Sprint Relay’s Enhanced Speech-to-Speech service. As a result of this affiliation, Sprint Relay’s state services have been able to build a close relationship with their local UCP chapters.
Michelle Vicino, Account Manager for Sprint Relay Connecticut, has developed one of these outstanding relationships with the UCP Association of Eastern Connecticut (UCPECT). Michelle’s personal story has led her to have a true passion for the services and solutions that Sprint Relay provides. Michelle was born with full hearing, and went through life easily able to utilize the telephone and keep in touch with family and friends. However, a progressive hearing loss became suddenly noticeable when Michelle found herself unable to understand words over the phone at the age of 25. At the time, she had no access to TTY services, CapTel services, or any other technology those with a hearing loss have in order to communicate. Today, she advocates for Sprint Relay services by providing outreach through Relay Connecticut. She touches the lives of parents who are struggling to find solutions for their children, as well as adults who are unsure how to move forward with a newfound hearing loss.
The outreach provided through Relay Connecticut led Michelle to a request from the UCPECT. Michelle was able to secure a sponsorship that included promotion of Sprint Relay services on the UCPECT website, social media channels, events and more.
As a result, Michelle received an award in recognition of the outstanding support provided by Relay Connecticut.
“It’s an honor to accept this award on behalf of Sprint Relay,” said Michelle. “I’m proud to be part of the Sprint Relay team, where we have a strong focus on providing solutions to create communication access for people with disabilities.”
Sprint has served as the nation’s largest 711 Telecommunications Relay Service (TRS) provider for more than 25 years, and currently provides relay services in 33 states and exclusively for the federal government, as well as New Zealand. In addition to Sprint Relay services, Sprint offers unique products and services for individuals who are blind or visually impaired, those with cognitive or neurodevelopmental disabilities and seniors. By empowering seniors and people with disabilities through accessible technology, we’re demonstrating how good technology works as a positive force in our society. For more information, visit www.sprint.com/goodworks, for people with Speech Disability: www.sprintsts.com, for general Sprint Relay: www.sprintrelay.com, or for hearing loss/hard of hearing: www.sprintcaptel.com