Telecommunications Relay Service (TRS)

Telecommunications Relay Service (TRS) is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS uses operators, called communications assistants (CAs), to facilitate telephone calls between people with hearing and speech disabilities and other individuals. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers – generally telephone companies – are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user.

To learn more about TRS, please visit:

Sprint Relay

Through a special partnership, UCP and Sprint Relay are working together to raise awareness of TRS. Sprint is the largest and most technologically advanced Telecommunications Relay Service (TRS) provider in the nation with more than 22 years of experience. Sprint Relay services are provided to persons who are deaf, hard of hearing, deaf-blind, or who have a speech disability, and give these individuals the ability to communicate on the phone or internet. Sprint’s experience in this field ensures Sprint Relay users receive quality service regardless of the type of relay service they are using. Sprint Relay service is available 24 hours a day, 365 days a year, with no restrictions on the number of calls placed or the length of calls. For more information, visit For Speech Disabilities users, go to

Click on your state below to see if Sprint Relay is your state’s TRS provider:




Man with phone smiling, in wheelchair

Sprint Relay